More than 21 days in advance: If you wish to cancel your course space, please let us know at the earliest possibletime, as we usually have parents on the waiting list and may be able to allocate the space to someone else. A fee for administration of £75is always retained.
Less than 21 days in advance: If we receive your cancellation less than 21 days before the start of your course we will retain50% of your course fee to cover our overhead costs (hall hire etc).
Less than 7 days: Should you have to cancel less than 7 days prior to your course commencing we will normally be unable to refund your course fee.
Special circumstances: In special circumstances (e.g. baby arriving earlier than expected) cancellation fees will not be applied, although we will still deduct a £75 feefor administration.
Baby massage and first aid courses:
The deposit is non refundable, to cover admin costs.
Once the course starts: Should you have to cancel once your course commences we will normally be unable to refund your course fee.